You have been hired as the vice president for operations for Intravalley Health.

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You have been hired as the vice president for operations for Intravalley Health. One of your first tasks is to educate the board of directors concerning the evolving nature of healthcare and how it impacts the health system.
Identify a professional or scholarly journal article that addresses a topic within one of these broad areas:
·        Change management, conflict resolution, strategic communication, preparedness, or crisis management in healthcare.
·        Human resources specific to healthcare:   physician relations, staff recruitment and retention, in-service training, policy-making and enforcement, counseling and professional development, credentialing, or unionization of professional staff.
·        The patient experience and satisfaction surveys.
·        Medical Tourism.
Access, review, and integrate the findings of the journal article into an analysis of your topic. Your exploration should include the background of the issue, relevant laws and regulations, and strategic and operational impacts on health services organizations. Make sure to identify the journal article reviewed in your introduction. The articles you choose should be recent (last 5 years) and should be primary rather than secondary.
Additional Note: 
There is a tendency to default to a hospital setting when considering issues in healthcare. You can examine other sectors such as long term care, palliative care, retail clinics, or community health centers. Make sure to position your paper from a managerial perspective.  

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