This assignment will require a significant amount of planning, contact with agency employees or leadership and the ability to articulate community needs and how they influenced the development of the agency or program. Some information may be unavailable, tell me as best you are able. You may find some information on the website for the agency/program. Verification of your interview must be turned in with the assignment in order for it to be graded and must include the name, email and telephone number of the person with whom you interviewed. Verification can be a copy of an email with the person you interviewed or a signed letter. Please attach this proof to the end of the assignment or send it via email.
Answer the questions below individually using bullets (A. B. C. etc.). There are 30 points possible for these questions:
What is the agency’s mission statement? (usually in their brochure or on their website)
What historical events or community issues led to the development of the agency/program?
What are the major problems of the clients they serve? What services does the agency provide?
How are the client needs determined?
What percentage of clients are people of color, women, LGBTQ, elderly, or members of other at-risk populations? (a staff members impressions are okay if it’s not documented)
What are the agency’s funding sources?
Who provides legal oversight for the administration of the agency? Typically this is a board of members. If yes, what are the backgrounds of the board members?
What is the public image of the agency in the community? (ask clients, search news stories online, social media, etc.)
Does the agency have a process for evaluating the outcomes of its services? What data is collected and how is it shared
