Read OER Chapter 10, Facilitating problem-solving and decision-making in teams; Chapter 11, Conflict resolution skills in professional nursing practice; and watch the YouTube video, Conflict resolution training: How to manage team conflict in under 6 minutes! Answer the following discussion forum questions in your main post:
Discuss if you have encountered lateral violence or incivility in the workplace. What did you do in this situation? What are some ways to effectively deal with these situations?
In the video Conflict resolution training: How to manage team conflict in under 6 minutes! the speaker describes how to manage conflict. Share a conflict you have had in the workplace. After learning this new information, what strategies could you use to resolve the conflict?
Grading Criteria
This activity is worth 100 points and includes the criteria listed below. Please refer to Discussion Rubric for more details.
Criterion 1: Initial post as scheduled (200-400 words) with critical thinking and two references. Remember – Do not quote (if possible) on the discussion board. We want your analytical thoughts after reading the material.
Criterion 2: Responded to at least two classmates as scheduled (100 – 200 words) using critical thinking. No additional reference is required.
Read OER Chapter 10, Facilitating problem-solving and decision-making in teams;
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