Please read the case analysis “Corrosive Culture in the Veterans Health Administration” at the end of Chapter 9. Answer the following questions:
What are the roots of culture and the organizational commitments in the VA health system? What dimensions of structure are important for understanding the work of the VA health system? How do the structure and culture dimensions interact? What public service values, ethics, and motives are evident among VA health system employees? Is it possible to change the culture of the VA health system? If the reforms Nabors suggests are implemented, what would be the effects on culture?
Review the Veterans Access, Choice, and Accountability Act of 2014. Identify structural changes that would influence culture or would be influenced by culture. Do you recommend any additional reforms? What are they, and why do you recommend them?
Please read the case analysis “Corrosive Culture in the Veterans Health Administ
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