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Question – Impactful Practices in Training
Consider a work-related training course you have taken in
the last several years.  Which aspects of
the training did you find had the most impact (e.g., participant guide or other
handouts, the learning activities, any pre/post work)? Why did you find these
useful?
My Response – As a SL-100 Switch Technician in the US Navy,
one of the most impactful training courses I’ve taken in recent years focused
on advanced troubleshooting and maintenance of telecommunications systems.
Several aspects of this training were particularly effective in enhancing my
skills and readiness:
Learning Activities and Simulations: The training heavily
emphasized hands-on learning activities and simulations. We were tasked with
diagnosing and resolving complex issues in simulated environments that mirrored
real-world scenarios onboard ships or at shore facilities. These activities
allowed us to apply theoretical knowledge directly to practical situations,
improving our confidence and competence in handling critical systems.
Participant Guide and Handouts: The participant guide and
accompanying handouts provided comprehensive documentation and reference
materials. These resources covered detailed procedures, system diagrams,
troubleshooting flowcharts, and maintenance schedules. Having access to these
materials during and after the training was invaluable for reinforcing
learning, refreshing knowledge, and as a quick reference in operational
settings.
Pre-Work Preparation: Before the training sessions, we were
required to complete pre-work assignments. This included reviewing technical
manuals, studying system schematics, and familiarizing ourselves with common
issues and their resolutions. This preparatory phase ensured that we could
maximize our time during the training sessions, focusing on practical
applications rather than basic concepts.
Post-Training Evaluation and Follow-up: Following the
training, there was a structured evaluation process. We participated in
debriefings where we discussed our performance, identified challenges faced
during simulations, and received feedback from instructors and peers. This
reflective practice helped us consolidate our learning, address any remaining
gaps, and set goals for continuous improvement.
These aspects of the training were particularly effective
because they provided a well-rounded approach to skill development. The
combination of hands-on simulations, comprehensive reference materials,
thorough pre-work preparation, and structured post-training evaluation
contributed significantly to my ability to maintain and troubleshoot
telecommunications systems effectively as a SL-100 Switch Technician in the US
Navy.
eBook Reads
Stanley C. Ross. (2019). Training and Development in
Organizations: An Essential Guide For Trainers. Routledge.
Chapter 12 – Examples of Using a Process Model to Design
Training Programs

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