In this
course’s required reading — Deborah Tannen’s That’s Not What I Meant (2011) — Dr. Tannen points out that how people communicate is as important
as the information content of their
messages. Too often, conflict that arises between people is tied to
misunderstandings rooted in the way they convey their messages.
a.
In
the book’s Preface, Tannen states:
“…all communication is more or less cross-cultural.” What does she
mean by this statement? Why is it important to approach communication among people
as an exercise in understanding possible cross-cultural differences among them?
Illustrate your points with examples. (One to two pages, single-spaced)
b.
Tannen
argues that when looking at communication between people, it is important to
distinguish between information content and
metamessages. Define what each of
these constructs means. How do they work together to convey what people
communicate to each other? If they are misaligned, how can they contribute to
misunderstandings between people? Provide two examples of how a person who
focuses solely on conveying information content to others, and does not
understand the workings of metamessages, can miscommunicate his/her intended
message. (One to two pages long, single-spaced)
c.
Tannen
points out that a common communication strategy is to convey intended messages
indirectly. What points does she make about this? Why do people convey messages
indirectly? What are its advantages? What are its disadvantages? Illustrate your points with examples. (One to
two pages long, single-spaced)
In this course’s required reading — Deborah Tannen’s That’s Not What I Meant (2
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